RoyalFeet has established this Payment Policy to clearly explain how payments are handled, processed, and verified on our platform. The purpose of this policy is to provide customers with complete transparency regarding accepted payment methods, transaction security, billing procedures, and related responsibilities. By outlining each aspect of the payment process in detail, we aim to ensure that customers feel confident and informed when completing purchases on our website.

Accepted Payment Methods

RoyalFeet accepts payments through secure and widely recognized online payment gateways that support commonly used payment instruments. Available payment methods may include credit cards, debit cards, and other digital payment options supported by our payment processing partners. The specific payment options displayed at checkout depend on system availability and regional support. RoyalFeet does not accept cash on delivery or offline payment arrangements unless explicitly stated on the website at the time of purchase.

Payment Authorization and Order Confirmation

When a customer places an order, the payment is subject to authorization by the issuing bank or payment provider. Successful authorization results in order confirmation and initiation of order processing. If authorization fails, the order is not confirmed, and no obligation is created between the customer and RoyalFeet. Customers are responsible for ensuring that their payment details are accurate and that sufficient funds are available at the time of purchase.

Transaction Security and Data Protection

RoyalFeet prioritizes the security of payment transactions and works with payment processors that employ industry-standard encryption and security protocols. Payment information is transmitted securely during checkout and is not stored on RoyalFeet servers beyond what is necessary for transaction records and compliance. RoyalFeet does not have direct access to full payment credentials and does not sell, share, or misuse customer financial data.

Pricing Transparency and Currency

All product prices are displayed clearly on the website and are presented in the applicable currency at the time of purchase. Any applicable taxes, shipping charges, or additional fees are disclosed before the customer completes checkout. The total payable amount is shown prior to payment authorization, ensuring there are no hidden or unexpected charges after the transaction is completed.

Failed, Reversed, or Declined Transactions

In the event of a failed or declined transaction, customers are notified and may attempt payment again using a different method if available. RoyalFeet is not responsible for charges, fees, or restrictions imposed by banks or payment providers due to failed transactions. If a transaction is reversed or flagged by a payment provider for security or compliance reasons, order processing may be delayed or canceled until the matter is resolved.

Duplicate Charges and Payment Errors

RoyalFeet maintains internal systems to minimize the risk of duplicate charges. If a customer believes they have been charged incorrectly or more than once for the same order, they are encouraged to contact customer support promptly with relevant transaction details. Verified payment errors are addressed in accordance with our internal review procedures and applicable refund guidelines.

Refund Processing Related to Payments

Refunds, when approved under our Return and Refund Policy, are processed using the original payment method whenever possible. Refund processing times may vary depending on the payment provider, bank policies, and transaction type. RoyalFeet does not control the speed at which financial institutions credit refunded amounts back to customer accounts, but we provide confirmation once a refund has been initiated.

Chargebacks and Payment Disputes

Customers are encouraged to contact RoyalFeet directly before initiating chargebacks or disputes with their bank or payment provider. Many issues can be resolved through direct communication and internal review. Unauthorized or unjustified chargebacks may result in account restrictions or order limitations. RoyalFeet cooperates with payment providers during dispute investigations by providing relevant transaction records and communication history.

Customer Responsibilities Regarding Payments

Customers are responsible for maintaining the confidentiality of their payment credentials and for ensuring that payment methods used are authorized for the transaction. RoyalFeet is not liable for losses resulting from unauthorized use of payment methods where customer negligence or third-party access is involved. Customers should review transaction confirmations carefully and report discrepancies promptly.

Payment Policy Updates

RoyalFeet reserves the right to update or modify this Payment Policy to reflect changes in payment processing partners, regulatory requirements, or operational practices. Any updates are published on the website, and continued use of the platform after changes are posted constitutes acceptance of the revised policy.

Business Details

Business Name: RoyalFeet
Business Email: support@royalfeet.shop
Business Hours: Monday to Friday, 9:00 AM – 6:00 PM
Business Address: 12922 NE 100th Ln, Kirkland, WA 98033, USA