RoyalFeet has developed this Shipping Policy to provide customers with a clear, comprehensive, and transparent understanding of how orders are processed, shipped, and delivered. This policy explains shipping procedures, timelines, responsibilities, and limitations so customers can make informed purchasing decisions and know what to expect after placing an order. Our goal is to maintain trust by communicating shipping-related information honestly and accurately.

Shipping Destinations

RoyalFeet currently ships within the United States only. At this time, we do not offer international shipping unless explicitly stated on our website.

Order Processing and Handling Time

Once an order is successfully placed and payment is confirmed, it enters the processing stage. Order processing includes verification of order details, quality checks, packaging, and preparation for shipment.

Processing times may vary depending on product availability, order volume, and operational considerations. While RoyalFeet strives to process orders promptly, processing timelines are estimates and not guarantees. Customers will be notified if additional processing time is required due to unforeseen circumstances.

Shipping Methods and Carriers

RoyalFeet partners with third-party shipping carriers to deliver orders to customers within the United States. The choice of carrier and shipping method depends on destination, package size, and logistical considerations.

RoyalFeet does not operate its own delivery network and therefore relies on external carriers to complete final delivery.

Estimated Delivery Timeframes

Estimated delivery time for orders shipped within the United States is 0–10 business days, calculated after order processing is completed.

Delivery timeframes are estimates provided for general guidance only. Actual delivery times may vary due to factors such as carrier operations, weather conditions, public holidays, or other circumstances beyond RoyalFeet’s direct control. Delays caused by such factors do not constitute a breach of this policy, though RoyalFeet remains committed to assisting customers with updates and support.

Shipping Costs and Charges

RoyalFeet offers flat-rate shipping on orders shipped within the United States.

  • Orders below $15.00 are not eligible for free shipping and shipping charges will apply.
  • Applicable shipping costs are clearly displayed at checkout before the customer completes payment.

RoyalFeet does not add undisclosed shipping fees after an order is confirmed. Shipping fees are non-refundable unless otherwise stated or required by applicable law.

Address Accuracy and Customer Responsibility

Customers are responsible for providing accurate and complete shipping addresses at the time of purchase. RoyalFeet is not liable for delays, losses, or failed deliveries resulting from incorrect or incomplete address information provided by the customer.

If an order is returned due to address errors, additional shipping charges may apply for reshipment.

Order Tracking and Shipment Updates

When available, tracking information is provided after an order is dispatched. Tracking updates are supplied by third-party carriers and may not always reflect real-time delivery status.

RoyalFeet assists customers in interpreting available tracking information but cannot alter or influence carrier tracking systems.

Delivery Confirmation and Risk Transfer

Once an order is marked as delivered by the carrier to the address provided by the customer, responsibility for the shipment transfers to the customer.

RoyalFeet is not responsible for theft, loss, or damage occurring after confirmed delivery. Customers are advised to ensure secure delivery locations and prompt retrieval of packages.

Lost, Delayed, or Damaged Shipments

In the event of a lost, delayed, or damaged shipment, customers should contact RoyalFeet as soon as possible. RoyalFeet will work with the shipping carrier to investigate the issue and provide reasonable assistance.

Resolution outcomes depend on carrier findings and applicable shipping terms. Compensation, replacement, or refunds are not guaranteed in all cases.

Refused or Undeliverable Shipments

Shipments that are refused by the customer or deemed undeliverable due to incorrect address information or failure to accept delivery may be returned or disposed of by the carrier.

Any additional costs incurred in such cases may be deducted from refunds or charged to the customer, subject to review.

Shipping Policy Updates

RoyalFeet reserves the right to update or modify this Shipping Policy at any time to reflect operational changes, carrier requirements, or regulatory obligations.

The version of the Shipping Policy published on the website at the time an order is placed governs that transaction. Customers are encouraged to review this policy regularly.

Business Details

Business Name: RoyalFeet
Business Email: support@royalfeet.shop
Business Hours: Monday to Friday, 9:00 AM – 6:00 PM
Business Address: 12922 NE 100th Ln, Kirkland, WA 98033, USA